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-
- Anarchist Phone Pranks: Vol III.
-
- "Special Operator #337, may I help you please?"
-
- Written by: The 0mega & Electronic Rebel 04/06/86
-
- Introduction:
-
- Volume III at last! Well, this one will be the most fun to write, and
- will probably prove most useful to you. Fun is fun, and revenge is sweet, but
- there's more to pranking than you may realize. If you're an experienced
- cranker, then by the end of this article, you should realize that you can do
- alot with that gift you have of Bullshitting people!
-
- Before I go any further, I have to acknowledge Electronic Rebel's uncanny
- skill. He's given birth to most of these scams, and is more resourceful,
- verbally adept, and knowledgable than anyone I have ever met...a true Master.
-
- Now, down to business. . .
-
- To quote the Metallian: "There are MANY, MANY absolutely stupid people in
- this world...that will believe anything if you sound professional, which is
- always the key..." I cannot emphasize that enough. Feel free to experiment
- with scams; what people don't know, they won't expect, especially if you catch
- them off guard. People are so unaware, you can get away with anything (as
- you'll soon see). If you sound like you know what you are talking about, and
- that you have the situation under control, everything will work smoothly.
-
- The Birth of an Idea:
-
- One particular trick Rebel came up with for screwing with people's minds
- was the 'Operator' trick. For some reason, people have deep-seated phobia's
- towards operators. Perhaps because they have 'unseen' powers, and because
- they
- are apart of something as mysterious and generally misunderstood as 'The Phone
- Company'. Whatever the reason, ignorance and that fear play a part of the
- 'Operator' scam, when people are abruptly confronted.
-
- Basically, in it's unperfected form, the scam went like this - Rebel
- would call someone at random, and when they answered, he would say:
-
- "Special Operator #337, may I help you please?" as if they had called him!
-
- People immediately fell in the trap. Dazed, they would respond with,
-
- "Huh? I didn't call the operator...You called me." Confusion!
-
- "I didn't call you. Are you sure you didn't call the operator, or that your
- line wasn't forwarded to me?" he would ask.
-
- "No, I'm sure."
-
- "Hmmm, well, we have been having problems with the lines. It's possible a
- line was crossed..." Many times, people would agree with you, saying how the
- had noticed bad connections and 'wierd things'. You know the phone co.
- They're
- always having probs!
-
- Usually, it ended here. He would tell the person that he would arrange
- for GTE to come over and check the lines and repair them if necessary, "We'll
- send over Chris So-and-so tomorrow between 1:00 and 4:00 PM" (I believe by law
- phone co. personell have to identify themselves to you), and they would thank
- him. Of course, no one ever came. And that was the end of the gag.
-
- Then, it started taking shape. One time, we told a guy GTE would gladly
- check and repair the lines. He was a little hesitant, until we told him there
- would be no charge. So then, we called up GTE, and told them we were him, and
- we wanted a second phone line put in ($120 installation, $35 monthly!) and to
- send a van over. Well, they wouldn't quite do anything without a driver's
- license for verification. So, we called the dude back, and told him we needed
- his driver's license for the records. A bit of a lame excuse, but it worked,
- so we called GTE back and got someone different than who we had last talked
- to,
- and got 'em to send over the repairman! I can just imagine them putting in
- the
- line, and the dude thinking they're repairing it! "That'll be $120 please!"
- Yup!
-
- The Plot Thickens:
-
- About that time, we were looking for some modem lines. "The school
- district's computer number would be nice to have around the end of the
- quarter," we thought, and it was a number no one had yet. The passwords and
- account names were easy enough to get, and we already had them. What better
- way to get the school's number (or any number, really!) than to bullshit the
- idiots who answer the phone at school with this scam, and see how far we could
- get! Their IQ's weren't much higher than common household plants.
-
- We formulated the perfect scam. Then, we set up Ascii Express on
- Vision's
- ][+, and enabled key-clicks on (this really makes it more realistic!) and
- turned on one of those big old fans (like the kind they have in big, stuffy,
- GTE offices). We even had an old filing cabinet handy where we could
- occaisionally pull drawers in and out to make it sound more office-like. It
- would sound just like an operator. Then, we called a local school and
- started.
-
- <RING>...<RING>...<RING>
- [someone picked up the phone...]
-
- Rebel: Special Operator #337, may I help you please?
- Woman: Huh? I didn't call the operator.
- Rebel: Are you sure? I just received your call.
- Woman: No, really, I didn't call you.
- Rebel: Hmmm...it could be line problems. They've been getting
- crossed recently. Lemme check something here...
-
- [He types a few things on the keyboard, click, click, click...]
-
- Rebel: Ok, it's coming up on the screen. Your number is 805-xxx-xxxx?
- And, you're such-and-such High School, is this right?
- Woman: Yah. That's right.
- Rebel: Ok, hold on a sec...
-
- [He types a little bit more...]
-
- Rebel: Hmmm...Ok, I see we've been getting some complaints in your area of
- line quality problems, and complaints of crossed lines. Mostly,
- the problem has been associated with corporations and companies,
- especially ones with computer lines. Apparently, those data lines
- are really causing trouble for the voice lines and our equiptment.
- Do you have any computer lines going in or out of your school?
- Woman: Uh, yes we do. For attendance and grades, you know. Yah, I've
- noticed the lines getting bad, too.
- Rebel: I see... [pauses a little bit]
- Well, is it possible you could give us the numbers to those lines
- so we can do line quality checks, and determine whether or not
- we should send someone over?
-
- [Unfortunately, she didn't know any, really. She gave the phone
- numbers of the school lines that were receiving and sending data
- to and from the main co. that actually did the processing. But,
- she was completely ignorant; if she had known the number we
- were looking for, she would have given it to us immediately.]
-
- Rebel: Ok, also, could you give us the numbers to any other outside
- computers or businesses you deal with?
-
- [She was more than glad to. She gave us the numbers to the other
- schools in the area which exchanged info back and forth,
- as well as the voice number to Central Coast Computing - the firm
- that actually processed and stored data for the school district
- - 3 high schools, 1 city college, 3 or 4 junior highs...Central Coast
- was a definite lead.]
-
- Rebel: Ok, thankyou. <CLICK>.
-
- Then, we called Central Coast up, told 'em Rebel was the operator, and
- the
- whole spiel of what happened at the High School, and that we were given their
- number in an effort to track down the line problems...So, we asked the woman
- there for the computer lines. She was completely clueless, and so, she
- transferred us to a Technician (they actually have a technician on duty 24
- hrs!). We gave him the story, and he didn't quite buy it. Instead of giving
- us the phone number, he gave us the circuit number! What a bastard! He said
- he wanted to get back to Rebel later, so Rebel told him to call 611 - phone
- repair - and ask for Operator #337. That, was of course, totally bogus, but
- it
- got us off the hook.
-
- We didn't get what we were looking for exactly, but we got pretty damn
- close. At least it proved we could get almost anything with that scam alone.
- Infact, you could really do alot with it! I plan to expand on it a little
- later.
-
- Another Use for the Operator Scam:
-
- One day, I got a call from the head guy at the local GTE central office.
- I
- pretty much freaked out at first, because I thought he was a Bell Security
- Goon. The last person I expected to get a call from was someone at GTE,
- especially an official. He told me his name and who he was and that when they
- printed the GTE directory (of employees and the central offices) they had
- transposed a digit in his office phone number, and instead, ended up using my
- voice phone! I was pretty relieved to find that this was the reason he had
- called. He told me they were sending out inter-office memo's with the correct
- phone number, and that he was sorry for the inconvenience if people were
- calling me by mistake trying to get GTE. This would continue a while until
- everyone had gotten the correction. No prob, I said. I'll just give 'em your
- number.
-
- I got a few calls a day from people all over the country wanting to talk
- to this guy, and after a while it got kinda upsetting. Especially when they
- woke me up at 9:00 in the morning.
-
- It wasn't until a little later I realized how lucky I was that my number
- should be almost exactly the same as his, and that this whole unfortunate
- incident should befall me.
-
- This was my chance to become a 'real' operator and have some fun with
- GTE.
- These guys usually called at around the same time each day, and I was almost
- psychic at figuring out if it was GTE or someone else. "Oh, it's 4:00,
- that'll
- be GTE calling."
-
- So, one day, I just answered "Special operator #337, may I help you
- please?" The guy was completely stunned, and didn't say anything for a few
- seconds. I repeated it.
-
- "Uh, yes, I'm calling the GTE Central Office at 805-xxx-xxxx."
-
- I quickly moved over to my keyboard and started pounding away.
-
- "Ok, you're trying to reach so-and-so (the guy's name)?"
-
- "Yes."
-
- "Ok, sir, his number has been changed to 805-xxx-xxxx. His line
- is busy right now, though."
-
- "Ok, thanks, I'll try again later." <CLICK>.
-
- Heh, Heh! To think that I could manipulate GTE employees so easily was
- pretty great. I considered getting acoustic couplers (like at Radio Shack or
- something), so when some other GTE guy called, I could give him the new
- number,
- dial it with my modem line (my second phone line is usually dedicated to
- data),
- tell 'em I was the operator connecting a call, and acoustically couple both my
- phones together, making it appear as though I had actually connected the two!
- Then, I could listen to their conversations, record 'em with my handy phone
- taps, and even interrupt them or disconnect them at will! Infact, I may just
- do that.
-
- It might be interesting to impersonate a Lineman next...I know a guy
- who's
- had some success at getting Phone Co. info as a Lineman...
-
- Yah, if you put your mind to it, you can do just about anything by phone.
- Give it a try. And, if you have any success, let us know at Infinity's
- Edge...805/683-2725.
-
- This has been a Krackartists' Presentation.